TicSalut Foundation Signs Agreement with UniversalDoctor

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The TicSalut Foundation, an agency within the Ministry of Health of Catalonia, signs a new agreement with UniversalDoctor. The deal will facilitate the use of a new version of the UniversalDoctor Speaker app in Catalan health centres.

UniversalDoctor Speaker is an online platform that makes it possible to improve communication between patients and health personnel when they do not share the same language. It is presently implemented in Catalonia in the Catalan Health Institute’s primary care centres and in a number of centres in the Public Hospitals Network (XHUP). The platform, which was developed in Catalonia, has also been implemented abroad, in countries including Belgium, Norway, Scotland, Italy and Portugal.

The agreement with UniversalDoctor makes it possible for Catalan health centres to use this technology platform under advantageous conditions, providing an effective support tool for communication in different languages that complements the role of the intercultural mediator. The platform’s popularity within the primary care network and its experience and expansion abroad speak to its reliability,” said Dr. Francesc García Cuyàs, director of the TicSalut Foundation and general coordinator of the Catalan Health Ministry’s information and communication technologies.

UniversalDoctor Speaker offers a simple and intuitive IT program that enables medical records to be handled and the right treatments prescribed in 13 languages in different clinical scenarios. With this tool, any health professional can pose more than 2,000 questions and provide explanations in English, Russian, French, German, Portuguese, Romanian, Moroccan Arabic, Arabic, Mandarin Chinese, Urdu, Polish and Dutch. A new version will strongly reinforce the Russian language and include a form of Arabic more characteristic of the Near East. The majority of these questions and answers are accompanied by audio excerpts, improving communication with patients who have difficulties in correctly understanding explanations in the health professional’s language. All of the translations have been created and reviewed by professional translators who specialise in medical translations.

UniversalDoctor Speaker is a highly consolidated and strongly validated tool which we believe can be of great use to professionals. The agreement signed with the TicSalut Foundation also means that centres which acquire the tool will have the technical and training support required for its implementation,” said Jordi Serrano, founder of the UniversalDoctor project.

See original article here (in Catalan):

http://www.ticsalut.cat/actualitat/noticies/seccio/31/52/ticsalut-signa-un-conveni-amb-universaldoctor#

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Doctor and Medical Interpreter Video Reviews of UniversalDoctor Speaker

At the Geneva Health Forum, we were fortunate to receive two video reviews by Dr. Gimeno (Spanish) and Barbara Navaza, Medical Interpreter, (English) of UniversalDoctor Speaker, explaining the benefits of using the tool in their different lines of work. You can watch the videos below.

We’re always looking for and appreciate feedback on UniversalDoctor Speaker to improve it for your needs! Leave a comment if you have a suggestion.

Thanks,

UniversalDoctor Project Team

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Bring your Traveling Medical Record with you

Bring your Traveling Medical Record with you

We are travelling more and more all the time. Increasingly more people travel for business reasons, tourism, a short break, or a year’s sabbatical….and on all these trips there is one thing they never leave behind: their mobile phone.

Today our cell phone is our communication centre, our camera, our music equipment, our video camera. Now it can also be our particular medical assistant, our interpreter for health matters – even our medical records.

In a place that features a language you cannot speak, or in a country where your language is not known or hardly used, a health problem, the need to visit a doctor, or, in the worse case, a hospital admission, can be a serious, even critical, situation.

The language barrier can be a very important drawback in such a scenario.

That is why at UniversalDoctor we are continually improving our mobile applications. The UniversalDoctor Speaker for iPhone app is already proving highly useful to thousands and thousands of travelers and physicians around the world.

With UniversalDoctor on your iPhone you can explain many medical aspects in multiple languages. Wherever you go, if you require medical assistance or have to communicate with doctors, our application will help you take the first steps in a new health system.

You can also carry your medical records and treatment (prescriptions, etc.) with you in all the languages available on the application.

Choose the patient language and the health personnel language for problem-free communication. From now on you can travel with greater peace of mind.

UniversalDoctor available on your HP TouchPad in France and UK


The HP TouchPad was launched on the  market  and UniversalDoctor was immediately available to users at the tablet store on the day of the launch.

A new form of distribution and greater communication possibilities among more patients and doctors have encouraged us to continue to create and to be continually concerned with the feedback from different health workers and patients travelling around the world.

For that reason we made UniversalDoctor Speaker_USA, UniversalDoctor Speaker_France and UniversalDoctor_UnitedKingdom available for people who purchase an HP TouchPad in the US, France and UnitedKingdom.

We are travelling more and more. In many countries we can get by speaking in English, Spanish, or French, but in others it is nearly impossible – so taking UniversalDoctor Speaker on your HP TouchPaD would be very useful in facilitating communication for both patients and doctors.

With UniversalDoctor Speaker you decide the language you want to communicate in (currently available in English, Spanish, Chinese, Portuguese, French and German).

Very soon you will be able to prepare your medical records before you travel. This could be fundamental in certain cases.

The application will shortly be available as UniversalDoctor_Deustchland ( in Germany)

HP TouchPad will facilitate interaction with patients: It is small and lightweight, yet at the same time absolutely huge. The TouchPad measures 9.45″ wide by 7.48″ high by 0.54″ deep. It weighs in at approximately 1.6 pounds (or 740 grams), making it the ideal size to contain the sum of all human knowledge, specifically knowledge in the highly important field of health issues.

With UniversalDoctor Speaker you can set off  in peace of mind.

UniversalDoctor_USA available on your HP TouchPad

UniversalDoctor_USA available on your HP TouchPad


The HP TouchPad was launched on the US market on and UniversalDoctor was immediately available to users at the tablet store on the day of the launch.

A new form of distribution and greater communication possibilities among more patients and doctors have encouraged us to continue to create and to be continually concerned with the feedback from different health workers and patients travelling around the world.

For that reason we made UniversalDoctor Speaker_USA available for people who purchase an HP TouchPad in the US.

We are travelling more and more. In many countries we can get by speaking in English, Spanish, or French, but in others it is nearly impossible – so taking UniversalDoctor Speaker on your HP TouchPaD would be very useful in facilitating communication for both patients and doctors.

With UniversalDoctor Speaker you decide the language you want to communicate in (currently available in English, Spanish, Chinese, Portuguese, French and German).

Very soon you will be able to prepare your medical records before you travel. This could be fundamental in certain cases.

The application will shortly be available as UniversalDoctor_France, UniversalDoctor_ GreatBritain, UniversalDoctor_Deustchland

HP TouchPad will facilitate interaction with patients: It is small and lightweight, yet at the same time absolutely huge. The TouchPad measures 9.45″ wide by 7.48″ high by 0.54″ deep. It weighs in at approximately 1.6 pounds (or 740 grams), making it the ideal size to contain the sum of all human knowledge, specifically knowledge in the highly important field of health issues.

With UniversalDoctor Speaker you can set off  in peace of mind.

Bring your Traveling Medical Record with you

Bring your Traveling Medical Record with you

We are travelling more and more all the time. Increasingly more people travel for business reasons, tourism, a short break, or a year’s sabbatical….and on all these trips there is one thing they never leave behind: their mobile phone.

Today our cell phone is our communication centre, our camera, our music equipment, our video camera. Now it can also be our particular medical assistant, our interpreter for health matters – even our medical records.

In a place that features a language you cannot speak, or in a country where your language is not known or hardly used, a health problem, the need to visit a doctor, or, in the worse case, a hospital admission, can be a serious, even critical, situation.

The language barrier can be a very important drawback in such a scenario.

That is why at UniversalDoctor we are continually improving our mobile applications. The UniversalDoctor Speaker for iPhone app is already proving highly useful to thousands and thousands of travelers and physicians around the world.

With UniversalDoctor on your iPhone you can explain many medical aspects in multiple languages. Wherever you go, if you require medical assistance or have to communicate with doctors, our application will help you take the first steps in a new health system.

You can also carry your medical records and treatment (prescriptions, etc.) with you in all the languages available on the application.

Choose the patient language and the health personnel language for problem-free communication. From now on you can travel with greater peace of mind.

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